Terms and conditions
Only the vehicle that is described is included in the sale, all other vehicles, buildings and other items used for display are not included.
Ordering From Scale model vehicles:
Browse through our products and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on ?checkout? You will then be asked to provide details so that we can process the order.
Delivery schedule:
We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within 2 weeks, please allow up to 3 weeks for delivery within the UK. Rest of the world will be quoted at time of order.
Payment:
Paypal is the prefered option but we can also accept payment by Cash (sent by registered mail)and Cheques. Buyers from outside the UK please note: WE DO NOT ACCEPT CHEQUES OR MONEY ORDERS IN ANY OTHER CURRENCY OTHER THAN GB POUNDS STERLING??s
Packaging:
All items will be carefully packed. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out as soon as possible, free of any charge.
Deliveries to UK mainland (inc. Northern Ireland)
Postage is charged at a fixed price of £2.00 per order. If a buyer requires enhanced insurance, Special Delivery or an expedited service please email the above for a quote BEFORE placing your order. scale model vehicles reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.
Returns:
If you are not happy with your purchase, please return it to us within 7 days. We will make a refund, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence. Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary claims forms at the post office on your behalf and liaise with the correct Postal service to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal mail/Parcel force, this can take several weeks but we will endeavour to keep you informed of all developments as appropriate.
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